Citizen Perceptions of Procedural Fairness and the Moderating Roles of ‘Belief in a Just World’ and ‘Public Service Motivation’ in Public Hiring

Mogens Jin Pedersen*, Justin Michael Stritch, Gabel Taggart

*Corresponding author af dette arbejde

Publikation: Bidrag til tidsskriftTidsskriftartikelForskningpeer review

23 Citationer (Scopus)

Abstract

This article expands our knowledge of how variation in public administrative processes affects citizen perceptions of procedural fairness (CPPF). Focusing on a specific administrative process—the selection and hiring process—we use a survey experimental design among 823 US citizens and examine the effect of a public hiring process involving the appearance of advocacy from an applicant's social contacts on CPPF. Moreover, we theoretically and empirically examine the moderating effects of two psychological constructs: ‘belief in a just world’ and ‘public service motivation’. We find that citizens rate the procedural fairness of a hiring situation much lower when the situation appears to be influenced by an applicant's social contacts. However, citizens who report stronger ‘belief in a just world’ have less concern with a hiring process marked by advocacy, whereas citizens with higher levels of ‘public service motivation’ have more concern
OriginalsprogEngelsk
TidsskriftPublic Administration
Vol/bind95
Udgave nummer4
Sider (fra-til)874-894
ISSN0033-3298
DOI
StatusUdgivet - 2017

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