Decision Quality and Error in Content Moderation

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Abstract

In certain instances, algorithmic content moderation by online platforms
is a process with binary outcomes: those that are ‘‘right’’ and those that are
‘‘wrong’’. And, in a copyright content moderation context, this binary nature, in
principle, holds true: the ultimate question is simply, ‘‘Is this content illegal?’’
However, some content moderation decisions are more straightforward than others
that require more robust assessment, whether by domain experts, or even the courts.
This article explores the relationship between errors in content moderation decisionmaking and decision quality, as well as how errors are addressed in the Digital
Services Act and the Directive on copyright in the Digital Single Market.
OriginalsprogEngelsk
TidsskriftIIC International Review of Intellectual Property and Competition Law
Vol/bind55
Sider (fra-til)139-156
Antal sider18
ISSN0018-9855
DOI
StatusUdgivet - 2024

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