TY - GEN
T1 - Evaluating the Understandability of Hybrid Process Model Representations Using Eye Tracking
T2 - 16th International Conference on Business Process Management, BPM 2018
AU - Abbad Andaloussi, Amine
AU - Slaats, Tijs
AU - Burattin, Andrea
AU - Hildebrandt, Thomas T.
AU - Weber, Barbara
PY - 2019
Y1 - 2019
N2 - The EcoKnow project strives to promote flexible case management systems in the public administration and empower end-users (i.e., case workers) to make sense of digitized models of the law. For this, a hybrid representation combining the declarative DCR notation with textual annotations depicting the law text and a simulation tool to simulate the execution of single process instances was proposed. This hybrid representation aims to overcome the notorious limitations of existing declarative notations in term of understandability. Using eye tracking, this paper investigates how users engage with the different artifacts of the hybrid representation.
AB - The EcoKnow project strives to promote flexible case management systems in the public administration and empower end-users (i.e., case workers) to make sense of digitized models of the law. For this, a hybrid representation combining the declarative DCR notation with textual annotations depicting the law text and a simulation tool to simulate the execution of single process instances was proposed. This hybrid representation aims to overcome the notorious limitations of existing declarative notations in term of understandability. Using eye tracking, this paper investigates how users engage with the different artifacts of the hybrid representation.
U2 - 10.1007/978-3-030-11641-5_37
DO - 10.1007/978-3-030-11641-5_37
M3 - Article in proceedings
AN - SCOPUS:85061350833
SN - 9783030116408
T3 - Lecture Notes in Business Information Processing
SP - 475
EP - 481
BT - Business Process Management Workshops - BPM 2018 International Workshops, Revised Papers
A2 - Daniel, Florian
A2 - Sheng, Quan Z.
A2 - Motahari, Hamid
PB - Springer
Y2 - 9 September 2018 through 14 September 2018
ER -