Let’s have a cup of coffee! Coffee and coping communities at work

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    35 Citationer (Scopus)

    Abstract

    Coffee breaks are the main target in this investigation as the paper draws upon a qualitative focus group among Danish public family law caseworkers employed in a newly merged workplacesite. Coffee breaks were identified as the utmost important factor for the social and personal survival well-being within an emotional taxing occupation. Indeed, communities of coping were created through coffee break encounters. However, coping communities were deeply embedded in informal workgroup cultures whichcultures, which made them difficult to enter from outside asfor newcomers. Newcomers entered the communities of coping through office meetings as they unfolded within an informal tone and atmosphere of sharing a cake. Thus, coping communities and informal workgroup cultures were found to intersect in the sociality that formed in formal as well as spontaneous coffee break encounters
    OriginalsprogEngelsk
    TidsskriftSymbolic Interaction
    Vol/bind36
    Udgave nummer4
    Sider (fra-til)381-397
    Antal sider17
    ISSN0195-6086
    DOI
    StatusUdgivet - nov. 2013

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