Description
Healthcare systems often struggle with fragmented patient information across sectors. In Denmark, a recently developed technology has been touted as a simple solution to complex cross-sectoral data-sharing problems, including data deluge, health inequities, coordination challenges, and continuity of care. Utilizing the Danish national digital infrastructures, we study COVIEW, a system that automatically retrieves data, already available, yet cumbersome to acquire, to support healthcare professionals' access to relevant patient information in their care practices.In this talk, I present research on the value, implementation, and unintended consequences of COVIEW, which is currently being piloted across three Danish regions in general practice, municipalities, and hospital settings. Our qualitative study of chronic care shows that achieving technological "overview" relies not only on interoperability, but also on ongoing coordination across organisations, interfaces, and responsibilities.
I conclude by discussing the role of participatory research in digital health. Through our seed funded Datacare project, I use collaborative approaches, including co-design and journey mapping, to identify emerging issues and unmet needs linked to the rise of data-sharing technologies among healthcare professionals, people living with diabetes and users of mental health services.
Invited talk (approx. 30-45 min.) given to the IRIHS research group (Interdisciplinary Research in Health Sciences), Nuffield Department of Primary Care Health Sciences, University of Oxford, led by Professor Sara Shaw and Associate Professor Chrysanthi Papoutsi. Organized by Dr. Francesca Dakin.
| Period | 9 Jun 2026 |
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