TY - UNPB
T1 - Community Moderation and the New Epistemology of Fact Checking on Social Media
AU - Augenstein, Isabelle
AU - Bakker, Michiel A.
AU - Chakraborty, Tanmoy
AU - Corney, David
AU - Ferrara, Emilio
AU - Gurevych, Iryna
AU - Hale, Scott
AU - Hovy, Eduard
AU - Ji, Heng
AU - Larraz, Irene
AU - Menczer, Filippo
AU - Nakov, Preslav
AU - Papotti, Paolo
AU - Sahnan, Dhruv
AU - Warren, Greta Eileen
AU - Zagni, Giovanni
PY - 2025
Y1 - 2025
N2 - Social media platforms have traditionally relied on internal moderation teams and partnerships with independent fact-checking organizations to identify and flag misleading content. Recently, however, platforms including X (formerly Twitter) and Meta have shifted towards community-driven content moderation by launching their own versions of crowd-sourced fact-checking -- Community Notes. If effectively scaled and governed, such crowd-checking initiatives have the potential to combat misinformation with increased scale and speed as successfully as community-driven efforts once did with spam. Nevertheless, general content moderation, especially for misinformation, is inherently more complex. Public perceptions of truth are often shaped by personal biases, political leanings, and cultural contexts, complicating consensus on what constitutes misleading content. This suggests that community efforts, while valuable, cannot replace the indispensable role of professional fact-checkers. Here we systemically examine the current approaches to misinformation detection across major platforms, explore the emerging role of community-driven moderation, and critically evaluate both the promises and challenges of crowd-checking at scale.
AB - Social media platforms have traditionally relied on internal moderation teams and partnerships with independent fact-checking organizations to identify and flag misleading content. Recently, however, platforms including X (formerly Twitter) and Meta have shifted towards community-driven content moderation by launching their own versions of crowd-sourced fact-checking -- Community Notes. If effectively scaled and governed, such crowd-checking initiatives have the potential to combat misinformation with increased scale and speed as successfully as community-driven efforts once did with spam. Nevertheless, general content moderation, especially for misinformation, is inherently more complex. Public perceptions of truth are often shaped by personal biases, political leanings, and cultural contexts, complicating consensus on what constitutes misleading content. This suggests that community efforts, while valuable, cannot replace the indispensable role of professional fact-checkers. Here we systemically examine the current approaches to misinformation detection across major platforms, explore the emerging role of community-driven moderation, and critically evaluate both the promises and challenges of crowd-checking at scale.
U2 - 10.48550/arXiv.2505.20067
DO - 10.48550/arXiv.2505.20067
M3 - Preprint
BT - Community Moderation and the New Epistemology of Fact Checking on Social Media
PB - arXiv preprint
ER -