@inbook{caad9714e7934c9fb2d7fcf53caaff41,
title = "Digitalization of services - A diverse picture",
author = "D{\o}lvik, {Jon Erik} and Tuomo Alasoini and Anna Hedenus and Anna Ils{\o}e and Larsen, {Trine Pernille} and Steen, {Johan R{\o}ed} and Bertil Rolandsson",
year = "2020",
month = nov,
day = "20",
language = "English",
series = "TemaNord",
publisher = "Nordic Council of Ministers",
number = "540",
pages = "50--82",
editor = "Bertil Rolandsson",
booktitle = "Digital Transformations of Traditional Work in the Nordic Countries",
}