@inproceedings{423afafcc6b74203850903358e557592,
title = "Expanding the Tactical Level in ISO/IEC 33014 to Deal with a Broader Set of Change Initiatives",
abstract = "The ISO/IEC 33014 is an excellent guide for planning and implementing process improvement initiatives. The standard, however, only deals with improvement initiatives that are based on assessments of an organization{\textquoteright}s processes. For the standard to be capable of dealing with a broader set of change initiatives the tactical level in the standard needs to be expanded with a new perspective. In this paper we present a proposal for such an expansion. The central part of this expansion is the introduction of a change-charter that defines the directions, policies and guidelines for these change initiatives. We propose that the charter be built on the nine change-aspects that we have previously aggregated through a comprehensive literature study of prominent change management literature.",
keywords = "Action plans, Aspects of change, Change charter, Change initiatives, Change plan development, Change strategies, Change-aspects, Change-charter, ISO/IEC 33014, Tactical approach to change",
author = "Carstensen, {Peter H.} and Otto Vinter",
year = "2020",
doi = "10.1007/978-3-030-56441-4_2",
language = "English",
isbn = "9783030564407",
series = "Communications in Computer and Information Science",
publisher = "Springer VS",
pages = "17--29",
editor = "Murat Yilmaz and Paul Clarke and J{\"o}rg Niemann and Richard Messnarz",
booktitle = "Systems, Software and Services Process Improvement - 27th European Conference, EuroSPI 2020, Proceedings",
note = "27th European Conference on Systems, Software and Services Process Improvement, EuroSPI 2020 ; Conference date: 09-09-2020 Through 11-09-2020",
}