TY - JOUR
T1 - Information acquisition and cognitive processes during strategic decision-making
T2 - Combining a policy-capturing study with eye-tracking data
AU - Pizzo, Alice
AU - Fosgaard, Toke Reinholt
AU - Tyler, Beverly B.
AU - Beukel, Karin
PY - 2022
Y1 - 2022
N2 - Policy-capturing (PC) methodologies have been employed to study decision-making, and to assess how decision-makers use available information when asked to evaluate hypothetical situations. An important assumption of the PC techniques is that respondents develop cognitive models to help them efficiently process the many information cues provided while reviewing a large number of decision scenarios. With this study, we seek to analyze the process of answering a PC study. We do this by investigating the information acquisition and the cognitive processes behind policy-capturing, building on cognitive and attention research and exploiting the tools of eye-tracking. Additionally, we investigate the role of experience in mediating the relationship between the information processed and judgments in order to determine how the cognitive models of student samples differ from those of professionals. We find evidence of increasing efficiency as a function of practice when respondents undergo the PC experiment. We also detect a selective process on information acquisition; such selection is consistent with the respondents’ evaluation. While some differences are found in the information processing among the split sample of students and professionals, remarkable similarities are detected. Our study adds confidence to the assumption that respondents build cognitive models to handle the large amounts of information presented in PC experiments, and the defection of such models is not substantially affected by the applied sample.
AB - Policy-capturing (PC) methodologies have been employed to study decision-making, and to assess how decision-makers use available information when asked to evaluate hypothetical situations. An important assumption of the PC techniques is that respondents develop cognitive models to help them efficiently process the many information cues provided while reviewing a large number of decision scenarios. With this study, we seek to analyze the process of answering a PC study. We do this by investigating the information acquisition and the cognitive processes behind policy-capturing, building on cognitive and attention research and exploiting the tools of eye-tracking. Additionally, we investigate the role of experience in mediating the relationship between the information processed and judgments in order to determine how the cognitive models of student samples differ from those of professionals. We find evidence of increasing efficiency as a function of practice when respondents undergo the PC experiment. We also detect a selective process on information acquisition; such selection is consistent with the respondents’ evaluation. While some differences are found in the information processing among the split sample of students and professionals, remarkable similarities are detected. Our study adds confidence to the assumption that respondents build cognitive models to handle the large amounts of information presented in PC experiments, and the defection of such models is not substantially affected by the applied sample.
U2 - 10.1371/journal.pone.0278409
DO - 10.1371/journal.pone.0278409
M3 - Journal article
C2 - 36454962
VL - 17
JO - PLoS ONE
JF - PLoS ONE
SN - 1932-6203
IS - 12
M1 - e0278409
ER -