| Original language | English |
|---|---|
| Title of host publication | Quality of information services : proceedings of the 4th International BOBCATSSS Symposium, Budapest January 1996 |
| Place of Publication | Amsterdam |
| Publisher | Hogeschool van Amsterdam |
| Publication date | 1996 |
| Publication status | Published - 1996 |
Process management in libraries, user-oriented approach
Research output: Chapter in Book/Report/Conference proceeding › Article in proceedings › Research