The Work of AI: Mapping Human Labour in the AI Pipeline

Airi Lampinen, Rob Comber, Srravya Chandhiramowuli, Naja Holten Møller, Alex S. Taylor

Research output: Chapter in Book/Report/Conference proceedingArticle in proceedingsResearchpeer-review

Abstract

This one-day workshop invites researchers and practitioners to map the human labour, in its sites, categories, and characteristics, in the infrastructuring of AI and algorithmic systems. Our concern is with the broadening of the terms with which we articulate and account for human labour in the AI pipeline. We aim to attend to not only the privileged bodies in the production of AI or the harmed bodies in the witnessing and moderation of its harms, but the constellation of mundane labours that make AI systems work the way they work. We consider this labour across sites - from labelling datasets, to red teaming, to the (inevitable) public perception management - and across categories of work - from knowledge work to emotion work, from bodily work to organisational work. Approaching the AI pipeline both as a site of empirical study and critical scrutiny, this workshop promotes a CSCW perspective into the inquiry of the humans, work practices, and politics in the AI pipeline. Taking a reflective turn, the workshop also invites us to consider what we as CSCW researchers - one group of humans active at various parts of the AI pipeline - can do and be challenged by through engaging with AI production.

Original languageEnglish
Title of host publicationCSCW Companion 2024 - Companion of the 2024 Computer-Supported Cooperative Work and Social Computing
EditorsMichael Bernstein, Amy Bruckman, Ujwal Gadiraju, Aaron Halfaker, Xiaojuan Ma, Fabiano Pinatti, Miriam Redi, David Ribes, Saiph Savage, Amy Zhang
Number of pages4
PublisherAssociation for Computing Machinery
Publication date2024
Pages728-731
ISBN (Electronic)9798400711145
DOIs
Publication statusPublished - 2024
Event27th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW Companion 2024 - San Jose, Costa Rica
Duration: 9 Nov 202413 Nov 2024

Conference

Conference27th ACM Conference on Computer-Supported Cooperative Work and Social Computing, CSCW Companion 2024
Country/TerritoryCosta Rica
CitySan Jose
Period09/11/202413/11/2024
SponsorACM SIGCHI
SeriesProceedings of the ACM Conference on Computer Supported Cooperative Work, CSCW

Bibliographical note

Publisher Copyright:
© 2024 Owner/Author.

Keywords

  • ai
  • algorithmic systems
  • human labour
  • scale

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