Trust and organisational effectiveness: discrepancies between users' service preferences and the library system's construction of their needs

Niels Ole Pors

doi:10.1108/14678040810869431

Trust and organisational effectiveness: discrepancies between users' service preferences and the library system's construction of their needs

Niels Ole Pors

Department of Communication

Research output: Contribution to journal › Journal article › Research › peer-review

14 Citations (Scopus)

Original language	English
Journal	Performance Measurement and Metrics
Volume	9
Issue number	1
Pages (from-to)	59 - 68
Number of pages	10
ISSN	1758-6925
DOIs	https://doi.org/10.1108/14678040810869431
Publication status	Published - 2008

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10.1108/14678040810869431

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Cite this

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