TY - GEN
T1 - Understanding quality in declarative process modeling through the mental models of experts
AU - Abbad Andaloussi, Amine
AU - Davis, Christopher J.
AU - Burattin, Andrea
AU - López, Hugo A.
AU - Slaats, Tijs
AU - Weber, Barbara
PY - 2020
Y1 - 2020
N2 - Imperative process models have become immensely popular. However, their use is usually limited to rigid and repetitive processes. Considering the inherent flexibility in most processes in the real-world and the increased need for managing knowledge-intensive processes, the adoption of declarative languages becomes more pertinent than ever. While the quality of imperative models has been extensively investigated in the literature, little is known about the dimensions affecting the quality of declarative models. This work takes an advanced stride to investigate the quality of declarative models. Following the theory of Personal Construct Psychology (PCT), our research introduces a novel method within the Business Process Management (BPM) field to explore quality in the eyes of expert modelers. The findings of this work summarize the dimensions defining the quality of declarative models. The outcome shows the potential of PCT as a basis to discover quality dimensions and advances our understanding of quality in declarative process models.
AB - Imperative process models have become immensely popular. However, their use is usually limited to rigid and repetitive processes. Considering the inherent flexibility in most processes in the real-world and the increased need for managing knowledge-intensive processes, the adoption of declarative languages becomes more pertinent than ever. While the quality of imperative models has been extensively investigated in the literature, little is known about the dimensions affecting the quality of declarative models. This work takes an advanced stride to investigate the quality of declarative models. Following the theory of Personal Construct Psychology (PCT), our research introduces a novel method within the Business Process Management (BPM) field to explore quality in the eyes of expert modelers. The findings of this work summarize the dimensions defining the quality of declarative models. The outcome shows the potential of PCT as a basis to discover quality dimensions and advances our understanding of quality in declarative process models.
KW - Declarative process models
KW - Model quality
KW - Personal construct psychology
KW - Process model understandability
KW - Repertory Grid
U2 - 10.1007/978-3-030-58666-9_24
DO - 10.1007/978-3-030-58666-9_24
M3 - Article in proceedings
AN - SCOPUS:85091323507
SN - 978-3-030-58665-2
T3 - Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
SP - 417
EP - 434
BT - Business Process Management
PB - Springer
T2 - 18th International Conference on Business Process Management, BPM 2020
Y2 - 13 September 2020 through 18 September 2020
ER -