Which job attributes attract individuals high in public service motivation and self-efficacy to a public service job?

Nathan Favero, Mogens Jin Pedersen*, Joohyung Park

*Corresponding author for this work

Research output: Contribution to journalJournal articleResearchpeer-review

Abstract

Which job attributes attract prospective high-performing individuals to a job in the public sector? Research shows that the particular attributes of a job influence perceptions of job attractiveness. Moreover, public service motivation (PSM) and self-efficacy are valuable individual-level traits for public service performance. This article examines how variation within particular job attributes that are generic to many public service jobs may attract (or discourage) potential workers high in PSM and self-efficacy—i.e., prospective high-performers. We focus on eight job attributes encompassing total compensation, performance-based incentives, job performance assessment, diverse service recipient characteristics, overtime commitments, and key job tasks. Using data from a pre-registered conjoint survey experiment among 1501 US residents, we show how individuals higher in PSM and self-efficacy (relative to their counterparts with lower levels of these traits) exhibit distinct reactions to the job attributes of performance-based pay, service recipients’ resources and racial demographics, and key job tasks.

Original languageEnglish
JournalPublic Administration
Volume102
Issue number4
Pages (from-to)1283-1322
Number of pages40
ISSN0033-3298
DOIs
Publication statusPublished - 2024

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© 2023 John Wiley & Sons Ltd.

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